Privacy Policy
At Travbizz Travel IT Solutions, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect the information shared with us through our software, website, and related services.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email Address
- Phone Number
- Company Name
- Billing Information
Business Information
- Customer and lead data entered into the CRM
- Travel bookings and itinerary information
- Invoices and transaction records
- User account and login information
Technical Information
- IP Address
- Browser Type
- Device Information
- Usage and Activity Logs
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Manage user accounts and subscriptions
- Process payments and invoices
- Improve software performance and user experience
- Provide customer support and training
- Communicate service updates and important notifications
- Comply with legal and regulatory requirements
3. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, loss, or disclosure. While we strive to maintain high security standards, no online system can guarantee absolute security.
4. Data Sharing
Travbizz does not sell, rent, or trade customer data.
We may share information only:
- With authorized service providers required to deliver services
- When required by law or legal authorities
- To protect the rights, property, or safety of Travbizz, our users, or others
5. Third-Party Integrations
Our services may integrate with third-party providers such as:
- WhatsApp Services
- SMS Gateways
- Payment Gateways
- Flight, Hotel, Visa, and Travel APIs
These services operate under their own privacy policies, and Travbizz is not responsible for their privacy practices.
6. Data Retention
We retain client data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Upon account termination, data may be retained for a limited period as required by law or operational requirements.
7. User Responsibilities
Clients are responsible for:
- Maintaining the confidentiality of login credentials
- Ensuring the legality and accuracy of data entered into the system
- Obtaining any required consent from their customers before storing personal information in the CRM
8. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience.
9. Your Rights
Subject to applicable laws, users may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information where legally permissible
- Information regarding how their data is processed
10. Changes to This Privacy Policy
Travbizz reserves the right to update this Privacy Policy at any time. Updated versions will be published through official communication channels.